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Weloka engineer in aircraft cockpit

Weloka PULSE

The Onboard Retail System

Two systems, one platform: onboard retail software and a battery-powered PULSE Server – the complete retrofit infrastructure for airlines.

The Software

Retail Platform for Aviation

Runs on any server including Airbus Airspace Link. Supports offline and online payments, connects to airline cloud systems, and integrates onboard devices directly.

Offline & Online Payments

Whether the cabin wifi is active or not – PULSE processes payments reliably. Order-to-seat works online and offline.

CRM & Logistics Integration

PULSE connects seamlessly to airline cloud systems, CRM solutions, and logistics software for synchronized data in real time.

Onboard Device Integration

Specific onboard devices can be integrated directly – enabling a fully digitized cabin service.

Server Flexibility

The software runs on almost any server – including Airbus Airspace Link – and adapts to your existing IT infrastructure.

How It Works

From connection to delivery in four simple steps.

1

Connect

The passenger connects to the onboard WiFi network.

2

Order & Pay

Orders are placed and paid through the intuitive user interface.

3

Prepare

The order is sent to the SkyBarista coffee trolley and freshly prepared.

4

Serve

The order is delivered hot to the passenger’s seat.

Payment Solution

Flexible, secure, and fully compliant payment processing.

Supported Payment Types

Mobile payments (Apple Pay, Google Pay, PayPal) and POS terminals enhance passenger convenience and increase sales.

Regulatory Compliance

Ensures DSFinV-K and KassenSichV compatibility, with certified TSE and GoBD standards — guaranteeing regulatory compliance in Germany and secure transactions.

Payment Analytics

Detailed transaction insights and efficient refund management, improving financial oversight and passenger trust.

Technology Partnership

Skytender Solutions

We integrated Skytender Solutions’ onboard beverage catering directly into PULSE. Orders, billing, and management run through one platform.

The PULSE Server

Retrofit Solution for Airlines

Battery-based hardware delivering the full PULSE ecosystem – self-contained, no complex installation. One button switches between flight and ground mode.

PULSE Server on aircraft tray table
PULSE Server open showing battery pack
PULSE Server 3D render showing internal components

Passenger WiFi Mesh

The server delivers its own WiFi mesh. Passengers connect directly – independent of existing cabin networks.

Crew App & Crew WiFi

A dedicated crew WiFi with its own app gives the cabin crew real-time insight into order status and ongoing workflows.

5G & 4G Connectivity

Via 5G and 4G, the PULSE Server synchronizes updates and payment data – automatically on the ground, and in the air whenever available.

Minimal Maintenance

Charge it, press one button, fly. A single button switches between flight and ground mode – no technician required, no modifications needed.

BSFZ Forschungszulage Siegel

The development of PULSE is supported by the German Federal Research Grant (BSFZ) as an innovative research and development project.

Merchant of Record as a Service

Streamlined Financial Operations and Compliance

Weloka acts as a merchant of record, simplifying financial operations and compliance for airlines. We assume full liability and accountability for the transaction process, including collecting and remitting taxes, handling chargebacks, and adhering to legal and financial standards.

Benefits for Airlines

  • Increase sales by reaching all passengers at once
  • Save time with automated order taking and preparation
  • Real-time payment reduces risk of defaults
  • Designed to integrate with existing In-Flight-Entertainment systems
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